Responsible Gaming
Gaming Should Be Fun, Not a Way to Earn Money
At True Fortune Casino, we believe that online gaming should be an entertaining activity enjoyed responsibly. Gambling should never be viewed as a way to make money, earn income, or solve financial problems. Please only gamble with money you can afford to lose, and always treat it as the cost of entertainment rather than an investment.
Age Verification
In the United Kingdom, you must be at least 18 years old to participate in gambling activities. True Fortune Casino is committed to preventing underage gambling. We verify all players' ages during registration and may request additional documentation to confirm your age. If you are under 18, you are not permitted to use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity or lying about the amount you gamble
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Failed attempts to control or stop gambling
- Risking or losing important relationships, jobs, or opportunities because of gambling
Self-Help Tools and Player Protections
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders during gaming sessions about how long you've been playing and how much you've wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
We encourage you to use these tools as part of your responsible gaming strategy. You can access and adjust these settings through your account dashboard at any time.
Support and Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
GamCare – Free, confidential support and counselling for problem gamblers and their families
- Website: www.gamcare.org.uk
- National Problem Gambling Clinic available on the NHS
GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
- Website: www.gamstop.co.uk
- Self-exclude from all participating online gambling operators with one registration
Gamblers Anonymous – Peer support meetings and recovery programme
- Website: www.gamblersanonymous.org.uk
Other Jurisdictions
Australia – Gambling Help Online
- Website: www.gamblinghelponline.org.au
Canada – Responsible Gambling Council
- Website: www.responsiblegambling.org
United States – National Council on Problem Gambling
- Website: www.ncpgambling.org
- National Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany – Bundeszentrale für gesundheitliche Aufklärung (Federal Centre for Health Education)
- Provides information on responsible gambling and support services
If You Need Help, Reach Out Today
Problem gambling is a recognised health issue, and seeking help is a sign of strength, not weakness. If you or someone you care about is struggling, please don't hesitate to contact one of the support organisations listed above. They offer free, confidential support and can provide the help you need.
Remember: You are not alone, and help is available.